Privacy Policy for Blaze VPN
Last Updated:
This Privacy Policy describes how Blaze VPN ("we," "our," or "us")
collects, uses, and protects your information when you use our mobile
application (the "App").
1. Information We Collect
1.1 Information You Provide
We may collect the following information that you voluntarily provide:
- Account information (if you create an account)
- Support requests and communications
- Feedback and survey responses
1.2 Automatically Collected Information
When you use our App, we may automatically collect:
-
Device Information: Device type, operating system
version, unique device identifiers
-
App Usage Data: App version, connection attempts,
feature usage, crash reports
-
Network Information: IP address (temporarily, for
connection purposes only), connection timestamps
1.3 Information We Do NOT Collect
We do NOT collect, log, or store:
- Your browsing history or websites you visit
- Your online activities or content you access
- Your DNS queries
- Your original IP address after connection
- Any data transmitted through the VPN connection
2. How We Use Your Information
We use the collected information for the following purposes:
-
Service Provision: To establish and maintain VPN
connections
-
App Improvement: To analyze app performance, fix
bugs, and enhance user experience
-
Customer Support: To respond to your inquiries and
provide technical support
-
Security: To detect and prevent fraud, abuse, and
security threats
-
Legal Compliance: To comply with applicable laws and
regulations
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share
your information only in the following circumstances:
-
Service Providers: With trusted third-party service
providers who assist in operating our App (e.g., analytics services,
crash reporting tools), subject to strict confidentiality obligations
-
Legal Requirements: When required by law, court
order, or government regulation
-
Business Transfers: In connection with a merger,
acquisition, or sale of assets, with notice to users
-
With Your Consent: When you explicitly authorize us
to share your information
4. Third-Party Services
Our App may use third-party services that have their own privacy
policies:
-
Analytics Services: To understand app usage patterns
and improve functionality
-
Crash Reporting: To identify and fix technical issues
-
Payment Processors: If you make in-app purchases,
payment information is processed by third-party payment providers
We encourage you to review the privacy policies of these third-party
services.
5. Data Security
We implement industry-standard security measures to protect your
information:
- End-to-end encryption for VPN connections
- Secure data transmission protocols
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
However, no method of transmission over the internet or electronic
storage is 100% secure. While we strive to protect your information, we
cannot guarantee absolute security.
6. Data Retention
We retain your information only for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
When information is no longer needed, we securely delete or anonymize
it.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
-
Access: Request access to your personal information
-
Correction: Request correction of inaccurate
information
-
Deletion: Request deletion of your personal
information
-
Data Portability: Request a copy of your data in a
portable format
-
Opt-Out: Opt out of certain data collection through
app settings
-
Account Deletion: Delete your account and associated
data
To exercise these rights, please contact us using the information
provided below.
8. Children's Privacy
Our App is not intended for children under the age of 13 (or the
applicable age of consent in your jurisdiction). We do not knowingly
collect personal information from children. If you believe we have
inadvertently collected information from a child, please contact us
immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other
than your country of residence. These countries may have different data
protection laws. By using our App, you consent to the transfer of your
information to these countries. We take appropriate safeguards to ensure
your information receives adequate protection.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you
of any material changes by:
- Posting the new Privacy Policy in the App
- Updating the "Last Updated" date
-
Sending you a notification (if you have provided contact information)
Your continued use of the App after such changes constitutes acceptance
of the updated Privacy Policy.
11. VPN Service Specific Information
Our VPN Service Commitment:
- We operate a strict no-logs policy for VPN traffic
- We do not monitor, record, or store your online activities
- VPN connections are encrypted using industry-standard protocols
-
We do not track your browsing history, DNS queries, or connection
timestamps for individual users
-
Server locations and connection statistics may be collected in
aggregate for service optimization
12. Contact Us
13. Governing Law
This Privacy Policy is governed by and construed in accordance with
applicable data protection laws, including but not limited to the
General Data Protection Regulation (GDPR) for users in the European
Economic Area and the California Consumer Privacy Act (CCPA) for users
in California.
© Blaze VPN. All rights reserved.